Welcome to theHealth Professional Councils Authority
Make a complaint

How can we help?

The Health Professional Councils Authority (HPCA) is the administrative body that supports the health professional councils in NSW. We were set up in July 2010...

Councils manage complaints about the clinical care and treatment, professional behaviour or health of a registered health practitioner in NSW.

We support the health professional councils in NSW. We provide shared executive and corporate services to support the councils’ regulatory activities.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner. You can make a complaint about a registered health practitioner or registered student in NSW.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

The role of the Health Professional Councils Authority Co-regulating with the HCCC, the national Boards for each profession and AHPRA
The councils we support

We currently assist 15 health professional councils in NSW. The councils are part of the National Registration and Accreditation Scheme. In partnership with the NSW Health Care Complaints Commission, councils manage complaints about health practitioners in NSW and students registered to undertake health practitioner training in NSW.

HPCA Latest News and Updates
Plus research grants, calls for members and more
The NSW Health Professional Councils and Health Professional Councils Authority have launched their joint Aboriginal Cultural Safety Strategy 2023 –...
For the 2020/21 reporting period, the joint annual report of the 15 NSW Health Professional Councils (Councils) is now available. The 2020/21 joint...
You need reliable, evidence-based information to be able to make good choices about your healthcare. But in a climate thick with commentary about...
On this page: COVID-19 response Message for health practitioners Practitioners with conditions Services temporarily affected by COVID-19 FAQ’s in...
We acknowledge that we are located on the traditional lands of the Eora Nation and pay our respects to Elders past, present and future.